Legal
Privacy policy.
The short version: this site collects almost nothing, and we never sell what little it does.
Who we are
Loudhook is run by Tom Kendall, a sole trader based in the United Kingdom. For anything related to this policy, email[email protected].
What we collect
If you fill in the enquiry form, we receive the name, email address and business details you type - nothing else. We use them to build and send your preview and to reply to you, and for no other purpose. If you go live, your direct debit is set up and handled by GoCardless under their own privacy policy - we never see or store your bank details.
This site uses privacy-respecting analytics to count visits and see which pages people read. It does not use advertising cookies, does not fingerprint you, and does not follow you around the internet.
If we emailed your business first
We sometimes email local businesses we think we could help. We only do this to limited companies and LLPs, and only at an email address the business publishes itself, such as on its own website. To write that email we look at public information: the business's website, its Google listing, trade directory profiles such as Checkatrade, and Companies House.
We keep the business name, the published email address and phone number, the director's name from Companies House, our notes on that public information, and a record of what we sent and any reply. We rely on legitimate interests: telling a business about a service relevant to it, in a way it can easily stop.
If you'd rather not hear from us, reply "no thanks" or email[email protected] and we'll stop straight away. We keep only your address on a do-not-contact list so it doesn't happen again. If a business doesn't reply, we delete our notes on it within 12 months.
What we don't do
- Sell, rent or share your details with anyone
- Send marketing emails to individuals or sole traders who haven't asked to hear from us
- Keep emailing a business that has asked us to stop
- Store your data longer than needed to deal with your enquiry
Your rights
Under UK GDPR you can ask what data we hold about you, ask us to correct it, or ask us to delete it. Email us and we'll sort it - usually the same day, because there's usually nothing to find.
Changes
If this policy changes, the new version appears on this page with an updated date below.
Last updated: October 2026.